Human Resource Management

Solution

Introduction

Human Resources Management (HRM) is the functional aspect of management of the organisation which is concerned with recruiting, motivating and maintain the human resources within an organisation. This report discusses about a company “Chocola Fantastica” which is located in South Wales. The company is providing tailormade chocolate-based greetings cards to customers across the UK. The main business departments of the company are financed, a marketing team, packaging section, distribution section, and chocolate production team. In order to achieve the competitive edge owner of the organisation is expanded its business. The company had suffered from some of the financial and reputational related crises due to the negative feedback of its customers. It is very important for the owner of the organisation to recruit an employee which will be highly experienced and skilled. The main aim of the report is to help the owner and workshop manager of the company for the recruitment of the optimal employees so that organisation will able to mitigate the pitfalls in the products that they are providing to their customers. In the report, various recruitment strategies will be recommended to the owner of the company for the purpose of improving the business operations of the company in an effective way.This report is intended to be written to analyse the scope and purpose of human resource management. In addition to this, the effectiveness of Human Resource Management in an organisation is also analysed in the report. Apart from this, the internal and external factors that influence human resources management and their operational working mechanisms are also entitled in the report. Furthermore, the practices and functional activities of human resource management will be analysed in the report. In the last section of the report,the conclusion is mentioned in which all the finding and results which has beenobtained in the report would be effectively analysed.

Higher Nationals AssignmentBrief – BTEC (RQF) HigherNationalDip lomain Business St udentName ID UnitNumberand Title Unit 03 – Human Resource Management Academic Year 2018 -2019 Cohort April 19 Term 2 Unit Leader Assessor Johnson Obilanade Assignment Title Human Resource Management Issue Date 27 /07/2019 Submission Start Date 30/09 /2019 IVName Sean Barret t Deadline for assignment submission 13 /10/ 2019 Word count Approximately 4000 words Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged. Learners Signature: Date: Plagiarism: Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies’ regulations. In this context the definition and scope of plagiarism are presented below: Plagiarism is presenting someone’s work as your won. It includes cop ying information directly from the web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework form another student and submitting it as your own work. Suspec ted plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure . (For further details please refer to 5.j.i the Academic Misconduct policy and procedure; 5.j.ii Academic Misconduct Student Guide; 5.n. v Plagiarism Student Handbook, all available on HELP.) Submission Format: Assignment Guidelines:  Use a standard report structure, Word -process the report and use Normal script of a proper font size 12.  Produce an academic report, addressing all the tasks with an approx. word limit of 3,000, although you will not be penalised for exceeding the word count.  Complete the title page and sign the statement of authenticity (format attached). This sheet should be attached in the front of your assignment.  All work should be comprehensively referenced and all sources must be fully acknowledged, such as books and journals, websites (include the date of visit), etc.  Include a References/Bibliography at the end of t he assignment. Use the Harvard referencing system.  In order to pass you need to address all Pass criteria.  In order to get a merit you need to address all the merit criteria along with pass criteria.  In order to get a Distinction you need to address all the distinction criteria along with pass and merit criteria. Use a common report format in writing, for example:  Introduction (analyse the question.)  Underpinning Knowledge (write about the relevant theory/points)  Applied knowledge( Application to a b usiness scenario and supported by applicable data )  Conclusions and Recommendations (summarizing the whole scenario keeping in view pass, merit, distinction criteria.) Unit LearningOu tcomes: LO1 - Explain the purpose and scope of Human Resource Management in terms of resourcing an organisation with talent and skills appropriate to fulfil business objectives. LO2 - Evaluate the effectiveness of the key elements of Human Resource Management in a n organisation. LO3 Analyse internal and external factors that affect Human Resource Management decision -making, including employment legislation. LO4 Apply Human Resource Management practices in a work -related context AssignmentBriefandGuidan ce: Introduction The aim of this unit is to enable students to appreciate and apply principles of effective Human Resource Management (HRM). People are the lifeblood of any organisation and being able to attract, recruit and retain talented staff is at the core of all HRM activity. This unit will explore the tools and techniques used in HRM to maximise the employee contribution and how to use HR methods to gain competitive advantage. Students will explore the importance of training and development in building and extendin g the skills base of the organisation and ensuring it is relevant to the ever -changing business environment. Students will also consider the growing importance of becoming a flexible organisation with an equally flexible labour force, and become familiar w ith techniques of job design and with different reward systems. The unit investigates the importance of good employee relations and the ways in which employers engage with their staff and possibly with trade unions. Students will gain an understanding o f the law governing HRM processes as well as the best practices which enable an employer to become an „employer of choice‟ in their labour market. Assignment Brief and Guidance Scenario and activity: PART 1 –The Purpose and Scope of HRM and Recruitment and Selection & the Application of HRM practices in the workplace. Case scenario ‘ChocolaFantastica ’ is a rapidly expanding organisation based in South Wales , which provides tailormade chocolate -based greetings cards and presents across the UK. The business comprises a chocolate production team, a finance and marketing team and a packaging and distribution section. There is also a small team of staff who desi gn and create the more specialist gift orders. The owner of the business is a master chocolatier, who, whilst excellent at creating innovative chocolate flavours and inspired designs, has no experience of employing an ever -increasing workforce. As the organisation has grown staff turnover has increased and feedback from long standing customers indicates that the quality of some items is not as high as it used to be. The organisation is based in an area of high unemployment and so the number of applican ts for production or administration vacancies is very high. In order to help the owner and the workshopmanager to shortlist applicants they have created their own assessment test on English comprehension and maths which applicants complete on line or in p erson. They have a fixed pass mark of 50% for both of these tests. Those that achieve the pass mark then have their references checked before being called for interview. The interview is really an informal chat, which takes around 15 minutes. There have recently been some complaints from applicants about the fairness of the test and a number of new recruits have failed their probationary period. The owner has recruited you as a Human Resource Officer to ensure that the organisation recruits and retains the best workers to enable further growth. Please note : ‘Chocola Fantastica’ is NOT a real company! It is a fabricated company made up for the purposes of this assignment ) Section 1 – (LO1) (Approximately 1000 words) Compile a report which: a) Explains the purpose of the HR function and its importance to the organisation , given its current problems and future plans for further growth. b) Explains the strengths and weaknesses of the current selection methods used by the organisation . c) Evaluates at least 2 two potential improvements that could be made by ‘Chocola Fantastica ‟ to enhance its selection process. Tips: Try to be evaluative and analytical in your answer. Refer to suitable , credible materials to build general understanding of HR functions, roles and responsibilities, then consider the specific situation of the case study. Remember (b) and (c) refer just to Selection methods, NOT recruitment methods. Be realistic and practical with your suggestions and b ack them up with a reference, as much as possible. Section 2 – Application (LO 4) (Approximately 1000 words) In the past, job vacancies have been circulated internally, to existing staff and their friends/family, within ‘Chocola Fantastica ‟ and on the physical vacancy noticeboards on the external wall of the main site entrance. You feel that this is insufficient and intend to change this with the first vacancy that you need to fill - a Receptionist for the organisation . Using the job des cription provided in Appendix 1 you should: a) Create a person specification for the role b) Discuss the advantages and disadvantages of the current methods of advertising jobs in the organisation (internally within the organisation and on the noticeboard outside the main entrance). c) Explain where you would recommend the job advert for the Receptionist vacancy to be placed and why. Tips: Try to take into consideration the nature of the job role, the targeted market and culture of the organisation when answering the questions. Section 3 (LO2) (Approximately 1000 words) Microsoft prides itself in having a culture which encourages p ersonal growth and development opportunities, whilst providing a range of benefits and rewards to its employees. Combined, this results in an organisation that “creates things to change the world” (Microsoft, 2018). Use the following links, along with a dditional research on Microsoft: https://careers.microsoft.com/us/en/ur -lp-united -kingdom Provide a summary report which addresses the following points: a) Microsoft offer graduate training schemes and internships. Evaluate the benefits to both the organisation and employees of such schemes. b) Microsoft offers a range of flexible working arrangements for staff. Firstly, identify some of these arrangements and then evaluate the benefits of offering these to both Microsoft and its employees. c) Ev aluate how Microsoft motivates its workers through the way it designs its job roles. Tips: Try to support any claim or statement about Microsoft with a reference; try to cover the topic sections generically and then link back to Microsoft. Try to integrate the merit and distinction elements into your answer. Section 4 (LO3 ) (Approximately 1000 words) Microsoft held an employ ee engagement summit earlier la st year (2018) , with the involvement of 6 large organisation s, outlining their approach an d success of engaging staff. Using this information (via the link: https://resources.techcommunity.microsoft.com/employee -engagement -summit -2018 ) and by carrying out additional research, address the following , providing your answer in the form of a briefing sheet on the im portance of employee engagement: a) What you understand by the term employee engagement ; and why is employee engagement such an important part in effective employee relations in Microsoft? b) Critically evaluate the key approache s to engaging workers discussed in the Summit and how these approaches improve communication in the workplace. c) Identify the key elements of UK employment legislation, explaining how they influence HR decision making such as recruitment, training and d evelopment and reward. Tips: Make sure to you refer to information provided on each organisation in the Summit and then use this information to feed back into your answer. When answering (c) ensure that you consider what managers and the HR function nee d to do in order to meet the legal requirements. Learning Outcomes and Assessment Criteria The module will be assessed and graded against the Pass, Merit and Distinction criteria as specified in the assessment grid below issued by the awarding body, Pearson Edexcel. Pass Merit Distinction LO1 Explain the purpose and scope of Human Resource Management in terms of resourcing an organisation with talent and skills appropriate to fulfil business objectives LO1 & 2 D1 Critically evaluate the strengths and weaknesses of different approaches to recruitment and selection, supported by specific examples. P1 Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing an organisation. P2 Explain the strengths and weaknesses of different approaches to recruitment and selection. M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfil business objectives M2 Evaluate the strengths and weaknesses of different ap proaches to recruitment and selection. LO2 Evaluate the effectiveness of the key elements of Human Resource Management in an organisation P3 Explain the benefits of different HRM practices within an organisation for both the employer and employee. P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit and productivity. M3 Explore the different methods used in HRM practices, providing specific examples to support evaluation within an organisational context. LO3 Analyse internal and external factors that affect Human Resource Management decision -making, including employment legislation LO3 & 4 D3 Critically evaluate employee relations and the application of HRM practices that inform and influence decision -making in an organisational context. P5 Analyse the importance of employee relations in respect to influencing HRM decision making. P6 Identify the key elements of employment legislation and the impact it has upon HRM decision making. M4 Evaluate the key aspects of employee relations management and employment legislation that affect HRM decision -making in an organisational context. LO4 Apply Human Resource Management practices in a work -related context P7 Illustrate the application of HRM practices in a work -related context, using specific examples. M5 Provide a rationale for the application of specific HRM practices in a work -related context.